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FUSION IoT Customer Knowledge Base

Customer Knowledge Base

Release Notes
FUSION IoT Customer Knowledge Base
Release Notes

The FUSION IoT Portal

  • Getting Started
    • Customer portal overview
    • Logging in
    • Search and filters
  • The Internet of Things
    • What is IoT?
    • IoT Glossary
  • Manage your account
    • Password management
    • Your profile page
    • Configure Dashboards
    • Manage Dashboards
  • Troubleshooting
    • Troubleshooting error messages

SIM Management

  • SIM Overview
  • View SIM Information
  • Filter SIMs
  • Export SIMs
  • Export SIM CDRs
  • SIM overview Terms

Customers

  • Customer Overview
  • View Customer Info
  • View Customer CDRs
  • View Customer EDRs
  • View Customer SIMs

User Management

  • Users
    • View Users
    • User Logs
    • User Journal
  • Roles
    • Roles introduction
    • Customer Roles Matrix

Notifications

  • Notifications Overview
  • Notification history
  • View notification details
  • Export Notification history

Journal

  • Journal Overview
  • Export Journal
  • Home
  • Home
  • User Management
  • Roles
  • Roles introduction
View Categories

Roles introduction

What are roles? #

Roles are groups of settings that apply to users which enables access to different features. Your role is assigned by your partner and you can view your roles in the customer portal.

View your roles #

You can view what roles have been assigned to you when viewing your user details.

  1. Log into the FUSION IoT Portal
  2. Click your profile information

Any assigned roles will be listed under Your active role.

    If multiple roles have been assigned, you can swap between them which will change what features you interact with. To swap roles select the radio button next to the relevant role.

    Customer roles #

    There are 2 customer roles:

    RoleOverview
    Customer adminThe customer admin role ensures all features within the partner portal can be viewed.
    Customer userThe customer user role ensures users can view their SIMs and customer details.

    How did you find this training?
    Customer Roles MatrixCustomer Roles Matrix
    Table of Contents
    • What are roles?
    • View your roles
    • Customer roles
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