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FUSION IoT Customer Knowledge Base

Customer Knowledge Base

Release Notes
FUSION IoT Customer Knowledge Base
Release Notes

The FUSION IoT Portal

  • Getting Started
    • Customer portal overview
    • Logging in
    • Search and filters
  • The Internet of Things
    • What is IoT?
    • IoT Glossary
  • Manage your account
    • Password management
    • Your profile page
    • Configure Dashboards
    • Manage Dashboards
  • Troubleshooting
    • Troubleshooting error messages

SIM Management

  • SIM Overview
  • View SIM Information
  • Filter SIMs
  • Export SIMs
  • Export SIM CDRs
  • SIM overview Terms

Customers

  • Customer Overview
  • View Customer Info
  • View Customer CDRs
  • View Customer EDRs
  • View Customer SIMs

User Management

  • Users
    • View Users
    • User Logs
    • User Journal
  • Roles
    • Roles introduction
    • Customer Roles Matrix

Notifications

  • Notifications Overview
  • Notification history
  • View notification details
  • Export Notification history

Journal

  • Journal Overview
  • Export Journal
  • Home
  • Home
  • Customers
  • Customer Overview
View Categories

Customer Overview

Customers is where you can view information about your customer account. This information is added when your account is configured, so if there are any errors please contact your service provider.

To view your customer information navigate to Customers.

Customer details #

When viewing customer details there are a number of tabs which contain useful information:

TabDescription
InfoThe info tab presents key information about your company account including personal data, company info and usage graphs.
CDRThe CDR (Call Detail Record) tab lists any call detail records that have been captured and provides the option to export them for analysis.
EDRThe EDR (Event Detail Record) tab lists any events, such as a notification or email, that have been sent.
SIMsThe SIMs tab will list all SIMs that are assigned to your customer account.

How did you find this training?
View Customer Info
Table of Contents
  • Customer details
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