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FUSION IoT Customer Knowledge Base

Customer Knowledge Base

Release Notes
FUSION IoT Customer Knowledge Base
Release Notes

The FUSION IoT Portal

  • Getting Started
    • Customer portal overview
    • Logging in
    • Search and filters
  • The Internet of Things
    • What is IoT?
    • IoT Glossary
  • Manage your account
    • Password management
    • Your profile page
    • Configure Dashboards
    • Manage Dashboards
  • Troubleshooting
    • Troubleshooting error messages

SIM Management

  • SIM Overview
  • View SIM Information
  • Filter SIMs
  • Export SIMs
  • Export SIM CDRs
  • SIM overview Terms

Customers

  • Customer Overview
  • View Customer Info
  • View Customer CDRs
  • View Customer EDRs
  • View Customer SIMs

User Management

  • Users
    • View Users
    • User Logs
    • User Journal
  • Roles
    • Roles introduction
    • Customer Roles Matrix

Notifications

  • Notifications Overview
  • Notification history
  • View notification details
  • Export Notification history

Journal

  • Journal Overview
  • Export Journal
  • Home
  • Home
  • The FUSION IoT Portal
  • Getting Started
  • Customer portal overview
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Customer portal overview

Customer users will access the customer portal to either view or manage settings depending on your role. This Knowledge Base has been designed to support you with configuring settings and understanding the portal features.

To get started take a look at what you’ll see on your screen when you first log in:

NumberDescription
1Toggle whether the sidebar is visible or not.
2View notifications.
3View options to manage your account:
– View your roles
– Access your profile
– Sign out
4The dashboard features graphs showing SIM or data usage and provides links to key product areas. This can be customised to suit your needs.
5My section features a quick link to your profile area and your customer details.
6This is the sidebar menu to navigate to key product areas.

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